Tuesday, March 9, 2021 | 2:00 p.m. ET

Closing the “Trust Gap” in Financial Services

One of the major frustrations that many consumers have experienced since the beginning of the pandemic is the "trust gap" – the discrepancy between the consumers that financial institutions trust in-person vs. online. Institutions that can effectively verify online identities will be well positioned to acquire more customers and win the fraud war in 2021.

Join us for this complimentary BAI webinar to hear how risk-based digital identity verification and authentication techniques can be applied to increase trust in an identity claim at every customer touch point. Achieving a high level of trust helps support strategic goals to reduce fraud losses, improve customer acquisition rates, and enhance digital service capabilities.

Key takeaways:

  • Key trends driving fraud transformation in 2021
  • The convergence of identity verification, authentication, and online fraud detection techniques
  • Application fraud and account takeover fraud attack patterns that are shaping the market
  • Best practices to reduce fraud loss without turning away qualified applicants and legitimate customers


How can we help?

If you have a question specific to your industry, talk with an Aite Group analyst.  Call us today to learn about the benefits of becoming a client.

Talk to an Analyst

Receive email updates relevant to you.  Subscribe to entire practices or to selected topics within

Get Email Updates