Shirley Inscoe

Shirley Inscoe

Senior Analyst

Areas of Expertise: Authentication, Bank and Payments Fraud

Shirley Inscoe is a senior analyst on Aite-Novarica's Fraud & AML practice, covering fraud and data security issues.

Ms. Inscoe brings to Aite-Novarica 30 years of banking experience in enterprise fraud and payments issues. She has served as the chair of the BITS Fraud Reduction Steering Committee and the co-chair of Early Warning Services’ Advisory Committee, and has been a member of ABA’s Deposit Account Fraud and Payment Systems Committees.

Prior to joining Aite-Novarica, Ms. Inscoe was the director of financial services solutions at Memento Inc., where she was responsible for guiding the company’s overall strategy and supporting product development, marketing, and sales related to payments risk mitigation. During her tenure with Memento, she worked to expand the firm’s product offerings beyond employee fraud to cover check, ACH, and wire fraud. Before that, Ms. Inscoe was senior vice president and director of payments strategy with Wachovia Bank, where she previously served as senior vice president and strategic support manager of enterprise loss management. She also served as corporate compliance manager with First Union Corporation.

Ms. Inscoe has spoken at many BAI, ABA, BITS, and NACHA conferences on topics related to payments and fraud prevention. In 2009, she co-authored a book on internal fraud entitled, Insidious: How Trusted Employees Steal Millions and Why It’s So Hard for Banks to Stop Them.

Ms. Inscoe holds a B.S. in Business Administration from Western Carolina University.


Wednesday, July 14, 2021 | 11:00 a.m. ET
Join Shirley Inscoe, Senior Analyst with Aite Group’s Fraud & AML Practice and Simon Marchand, CFE, C.Adm. and Chief Fraud Prevention Officer at Nuance Communications, as they dissect the findings of the report, consider what anti-fraud and security professionals around the world should learn...
Thursday, May 27, 2021 | 1:00 p.m. ET
Aite Group conducted extensive Mystery Shopping calls into various contact centers to find out how customer experience is affected by authentication requirements. What did they discover? Every call center is different. As a consumer, you will have a different experience calling into...

Analyst Views

April 10, 2019
Merchant Risk Council’s (MRC’s) annual Vegas show has concluded; another highly successful trade show is over, but the benefits are ongoing. MRC Vegas 2018 was such a success, it didn’t seem the 2019 show would be able to compare, but it certainly did. The exhibit hall was packed with solution providers, both old and new. Some companies have been in the e-commerce space for decades, while...
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February 14, 2019
In recent years, application fraud has become a major problem for U.S. financial institutions (FIs). In 2017, Aite Group recognized application fraud as the second-greatest challenge FIs face in combatting fraud, trailing only account takeover fraud; this trend continues today. By 2020, application fraud losses related to demand deposit accounts (DDAs) are projected to exceed US$636 million, a...
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