Inci Kaya

Inci Kaya

Senior Analyst

Areas of Expertise: Claims, Consumer-Directed Healthcare, Data and Analytics, Digital Transformation, Employer Benefits, Financial Wellness, Healthcare Payments, Individual and Group Health Insurance, Insurance Fraud, Insurtech, Internet of Things, Machine Learning and AI

Inci Kaya works within Aite Group’s Health Insurance practice and covers healthcare payments, health IT, evolving market trends, and vendor evaluations and their implications for industry stakeholders. Ms. Kaya brings to Aite Group 10 years of experience in advisory research, strategic market insights, and analysis working with financial services, IT service providers, and healthcare industry clients.

Most recently Ms. Kaya served as the lead in strategic market insights at Computer Sciences Corporation (now DXC), where she provided forward-looking market and strategy guidance to multiple business units, addressing digital transformation, internet of things, enterprise service management, automation, analytics, mobility, hybrid and private cloud, and managed storage services.

Prior to that she was a research analyst at Bloomberg BNA’s former subsidiary Kennedy Information, researching the healthcare payer, provider, government, life sciences, and biotech sectors. She began her career as a quantitative analyst at TowerGroup (now part of Gartner) covering key issues at the intersection of financial services and technology, such as consumer-facing technologies; governance, risk, and compliance; sustainable business practices; and automation.

Ms. Kaya is an accomplished speaker for knowledge calls, webinars, and conferences. Her knowledge calls, which provided web training on the cloud marketplace and trends, garnered large audiences from sales professionals, and she was ranked among the top 5% of speakers at a financial services annual conference based on participant survey responses.

Ms. Kaya holds an MBA in International Economics and Finance from Brandeis University and enjoys international travel, cultures, languages, and cuisine. She speaks French, Turkish, and Japanese and lives in Boston with her spouse and two children.


Thursday, October 22, 2020 | 1 p.m. ET
In this webinar, you will learn from an industry-leading panel of experts that include Aite Group, Anthem, Milliman and Mastercard about: How innovations with AI-powered data analytics can unleash insights on FWA detection and transform the payer-provider relationship Innovations from...
Wednesday, June 24, 2020 | 1 p.m. ET
The COVID-19 pandemic’s effects have immediate implications for health insurance, health benefits, regulation, telehealth, and more. Between employer financial troubles and healthcare costs related to COVID-19, the search for alternatives to existing healthcare models that leverage emerging...

Analyst Views

October 15, 2020
As I move through Q4, I am finalizing plans for primary research topics for 2021. COVID-19, elections, market fluctuations, government aid, the Affordable Care Act’s fate, and employment levels will of course be the headliners, so no need to recycle that content. But there is a set of industry-specific trends that will impact the way healthcare is delivered and paid for in 2021 and beyond. Some–...
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May 13, 2020
On May 12, 2020, the Internal Revenue Service (IRS) announced it was relaxing the rules for dependent care FSAs. COVID-19’s forced closures of day cares, canceled after-school programs and spring break and summer camps, and the ensuing shift in families’ needs for dependent care made it critical for enrolled families to be able to change their dependent care contributions. Prior to this change,...
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