Boston, June 21, 2017 – As people are more time-constrained than ever, a “set it and forget it” approach is increasingly gaining favor. However, U.S. carriers cannot ignore a significant portion of their clients who prefer a more analog experience when it comes to payments. Can property and casualty insurance carriers maintain the status quo for some consumers while promoting new payment methods and channels for others?
This Aite Group Impact Report examines how consumers in the U.S. pay their P&C insurance bills. Based on a sample of 2,079 consumers who indicated their household paid a P&C insurance bill, it sizes the P&C insurance bill’s gross domestic value in 2016 by payment methods and channels, and uncovers insights into how all generations conduct bill payment activities.
This 45-page Impact Report contains 35 figures and nine tables. Clients of Aite Group’s P&C Insurance service can download this report, the corresponding charts, and the Executive Impact Deck.
This report mentions QuickBooks, MyCheckFree.com, and Mint.com.