Large U.S. Financial Institutions: Retail Mobile Banking Benchmark

Report Summary

Large U.S. Financial Institutions: Retail Mobile Banking Benchmark

The need for FIs to provide an outstanding mobile banking experience is clear.

David Albertazzi
Research Director
Francisco Alvarez-Evangelista
Research Associate

Boston, March 10, 2020 – The banking industry is transforming on many fronts. Regulatory pressures, a focus on user experience, and growing consumer expectations around technology—especially mobile technology—are challenging FIs to evolve their strategies, prioritize their initiatives and investments, and alter their technology-buying behaviors. This Impact Report takes a deep dive into the retail mobile banking offerings from United States FIs with assets greater than US$10 billion.

Aite Group is leveraging FI Navigator’s proprietary retail mobile banking data set from its proprietary banking vertical data and analytics platform with a specific focus on digital channels and offerings. This research is enabled by a comprehensive coverage of the 129 U.S. banks and credit unions with assets greater than US$10 billion offering a retail mobile banking application and 16 vendors providing solutions over multiyear periods ending December 31, 2019.

This 50-page Impact Report contains 23 figures and 25 tables. As part of Aite Group’s Partner Research initiative, this report is available for purchase only and is not part of Aite Group’s research offering. If interested in purchasing the report, please contact us.

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This report mentions Alkami Technology, Bit Builders, D3 Banking (now part of NCR), First Data (now part of Fiserv), FIS, Fiserv, Jack Henry & Associates, Kony (now part of Temenos), Malauzai (now part of Finastra), MEA Financial, Monitise (now part of Fiserv), Mutual Mobile, MX, NCR Digital Insight, and Q2 Holdings.

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