Boston, September 19, 2018 – While financial institutions around the globe have done a great job of providing consumers with digital access to everyday banking activities, digital capabilities fall short of advising and guiding customers. As a result, new players are stepping in to provide financial management applications. Will FIs lose their ability to interact with consumers? Or can the banking industry deliver real-time, interactive experiences that can help consumers meet their financial goals and improve their financial well-being?
This report explores consumers’ willingness to use digital financial wellness tools to improve their financial health, how FIs should approach building these capabilities, and emerging trends in financial wellness. It is based on a Q4 2017 Aite Group online survey of 5,174 U.S. consumers.
This 23-page Impact Note contains 14 figures and one table. Clients of Aite Group’s Retail Banking & Payments service can download this report, the corresponding charts, and the Executive Impact Deck.
This report mentions 3Cinteractive, Abe AI, Active.Ai, Alkami, Ally, Arcus Financial Intelligence Inc., Avaamo, Bank of America, BankMobile, Bond.AI, Brighterion, CSI, Chase, Chip, Clearpoint, Cleo, Clinc, Conversation.one, Creditcards.com, D3 Banking Technology, Digit, Dobot, Envestnet Yodlee, Finn AI, Fiserv, Geezeo, Happy Money, Moven, Humley, InCharge Debt Solutions, IPsoft, Kasisto, Kore.ai, Meniga, Money Dashboard, Moven, MX, NCR, Nanorep, NerdWallet, Next IT, Nuance, Ondot Systems, Parlo, Payjo, Pegasystems, Personetics, Plum, Q2 Software Inc., Simple, Starling Bank, Strands, SunTrust Bank, TalkBank, Tata Consultancy Services, USAA, Value Penguin, Varo, wallet.AI, Wally, and YNAB.