Boston, June 11, 2013 - Though corporate portals are in no way new, today's customer-driven next-generation portals go beyond single sign-on to include multiple critical components. These new portals, which have the ability to transform banks and their online banking sites from transaction providers to relationship builders, are key to the future success of a financial institution and its ability to retain and attract treasury services customers. Banks are taking varying approaches to rollout, but most seek to improve the customer experience and retain more customers. Find out what is shaping the future of corporate portals.
Based on an Aite Group survey of 22 Tier-1 and Tier-2 banks around the globe, this report by Christine Barry, wholesale banking research director at Aite Group, examines the corporate portal strategies of Tier-1 and Tier-2 banks around the globe and predicts how portals will evolve over the next few years. Along the way, it analyzes key challenges that institutions face as they move forward with their portal initiatives, comments on benefits expected and the business cases built, and reports on how mobile, social media, and analytics play in banks' corporate portal strategies.
This 45-page Impact Report contains 29 figures and one table. Clients of Aite Group's Wholesale Banking service can download the report.