PAST WEBINARS

AITE GROUP EVENTS

PAST WEBINARS

Filter By:
E.g., 2020-11-27
E.g., 2020-11-27
Tuesday, September 29, 2020 | 11 a.m. ET
In the wake of the pandemic, digital transformation has accelerated for financial institutions, lenders and fintechs. The ability to onboard new accounts in a seamless manner is a crucial competitive differentiator. However, the quest for frictionless engagement needs to balanced with...
Tuesday, September 29, 2020 | 2 p.m. ET
In every industry, digital technologies have changed the way consumers connect and engage with businesses. The insurance industry is no exception. The rise of self-service and “always on” culture has changed everything, with companies like Amazon and Uber leading the charge. As a result, today’s...
Thursday, September 24, 2020 | 12 p.m. ET
There is a general acceptance and shift towards cloud-based services by financial institutions. However, beyond the promises of cost-efficiencies and the fears over security – how could a move to cloud-based compliance genuinely impact your organisation? Join Aite Group senior analyst Colin...
Thursday, September 24, 2020 | 11 a.m. ET
The insurance industry’s transition to a digital claims process has accelerated, and it’s time to jump on board or get left behind. Customers expect a more streamlined process, and carriers must answer the call to build customer trust and control expenses. Touchless claims also provide an extra...
Wednesday, September 23, 2020 | 11 a.m. ET
Over the last decade, financial institutions have been focused on migrating consumers from the higher-cost physical distribution points (branches and call centers) to digital channels (online and mobile). While many consumers crown digital as their everyday banking channel, many FIs have struggled...
Tuesday, September 22, 2020 | 2 p.m. ET
A look at the new report from Aite Group on card modernization The concept of payment card modernization is recognized as a critical starting point in a financial institution’s journey to digitalization. A recent report from leading analyst firm Aite Group calls the dominance of digital-first...
Tuesday, September 22, 2020 | 2 p.m. ET
Join Baker Hill vice president of product management Mike Horrocks and Aite Group senior analyst David O'Connell for a live webinar as they discuss ways to combat fraud in small business lending.
Wednesday, September 16, 2020 | 11 a.m. ET
Financially resilient customers are able to withstand and recover from temporary financial disruption or hardship. These resilient customers provide banks with higher lifetime value, greater loyalty, increased product adoption, and reduced delinquency and defaults. It then stands to reason that...
Wednesday, September 16, 2020 | 11 a.m. ET
Believe it or not, coffee and Know Your Customer (KYC) have a lot in common. Just as coffee lovers consider a host of nuances and subtleties for their perfect blend, financial institutions must assess several factors for optimal KYC monitoring: local regulations, global regulations, internal...
Tuesday, September 15, 2020 | 11:30 a.m. ET
How to create agile, secure and customized consumer experiences With the rapid acceleration of digital adoption in recent months, financial service providers have been met with new challenges to protect their digital channels and opportunities to improve the customer experience and build trust...
Thursday, September 10, 2020 | 11 a.m. ET
Mitigate and resolve cardholder fraud faster and more accurately with Chat Fraud mitigation techniques have become more sophisticated and robust as new technology helps identify and prevent fraudulent transactions. However, issuers, merchants, payment gateways, and others still rely on consumers...
Tuesday, September 1, 2020 | 10 a.m. ET
The impact of COVID-19 has significantly accelerated digital transformation - creating a perfect storm for financial institutions. Simultaneously, firms are being encouraged to take on more innovative approaches, such as AI. For large banks with extensive data science resources, AI-driven projects...
Thursday, August 27, 2020 | 2 p.m. ET
Our relationship with technology and remote interactions is continuously evolving as we move toward the “next normal.” Many retail banks have already taken steps to address the immediate impacts of COVID-19 on business continuity. Now, banks are focused on the next set of challenges, including how...
Thursday, August 27, 2020 | 1 p.m. ET
Learn the 3 key elements to prevent sophisticated bot attacks while delivering a frictionless customer experience. Bot attacks are becoming more frequent and sophisticated, targeting customer credentials, personal accounts, company data, account monetary value, and credit card information. Now,...
Wednesday, August 26, 2020 | 1 p.m. ET
With the economic disruption resulting from the COVID crisis, financial service organizations and Fintechs must accelerate their digital transformation strategies and optimize their operational processes needed to effectively handle digital channels and their increased traffic. Companies that focus...
Tuesday, August 25, 2020 | 1:30 p.m. ET
As some of financial institutions’ most valuable clients, businesses expect more from their banks and credit unions, particularly in the digital realm. In comparing a financial institution’s (FI) innovative retail banking solution with what’s available for business banking, businesses often find...
Thursday, August 20, 2020 | 1 p.m. ET
Register today and join Aite Group senior analyst Greg O’Gara and Addepar director of product marketing Anthony Russo for a live discussion as they share findings from the just-released report “Aite Matrix: RIA Portfolio Management and Reporting Systems” The webinar will cover: The...
Thursday, August 20, 2020 | 11 a.m. ET
40% of respondents feel their penetration testing frequency isn’t enough In today’s cyber threatscape it’s becoming increasingly clear that security validation of the network controls and processes must take center stage of the organizational cyber security strategy.  With penetration...
Wednesday, August 12, 2020 | 11 a.m. ET
In today's world, context is everything. For financial institutions, it is the exact information that can help attract new business and corporate customers, while strengthening existing relationships. Join Aite Group research director Christine Barry and iGTB as they explore how the state...
Tuesday, August 11, 2020 | 2 pm ET
Social distancing measures have made it critical for contact centers to find new ways to handle an unprecedented volume of inbound calls without disrupting the customer experience. Callers stressed by the pandemic are twice[1] as likely to have “difficult interactions” with call center agents,...

HOW CAN WE HELP?

If you have a question specific to your industry, talk with an Aite Group analyst.  Call us today to learn about the benefits of becoming a client.

Receive email updates relevant to you. Subscribe to entire practices or to selected topics within practices.