Retail Banking & Payments Practice

The Retail Banking & Payments practice covers business, technology, and regulatory issues across the retail banking and retail payments markets. The team covers issues such as:

  • Retail financial products and competitive trends

  • Retail payments (e.g., card issuing, merchant acquiring, mobile payments and digital wallet, e-commerce, and alternative payments)

  • Channels (e.g., digital banking, branch, ATM, call center)

  • Fraud, AML, and compliance

  • Customer management (e.g., acquisition, retention, cross-selling, segmentation, loyalty marketing)

  • Back-office technologies and strategies

  • Emerging technologies and markets