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ANALYST VIEWS

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E.g., 2020-07-13
E.g., 2020-07-13
September 18, 2019
FinovateFall is right around the corner, as hard as that is to believe (how is it already fall?). This is always one of my favorite events, as startups and established players introduce their latest financial technology innovations and inventions. This year, I’m excited to be participating on the main stage as I help FICO unveil its newest innovation, Falcon X. Financial crime activity is...
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September 13, 2019
As I creep ever closer to my eighth work anniversary here at Aite Group, I’ve been in a somewhat reflective mood. What lessons have I learned from listening to eight years of vendor clients and prospects talking about their fintech friends and foes? What have I gleaned from hours of demos and feedback sessions with the vendors and consultants that service the capital markets? If there’s one...
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Virginie O'Shea
August 29, 2019
Fraud is an ever-present threat to insurance companies. Most estimates place the impact of fraud at 10% of premiums, and that leads to billions of dollars in losses every year. Every time we think we are starting to catch up to the latest fraud efforts, new schemes pop up to take advantage of our industry. The real problem is that most traditional fraud detection methods happen after the payment...
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August 22, 2019
Unsecured personal loans are hot. Consumers like them because they have a simpler repayment structure than a credit card and are quicker to obtain than most other loan products. Noticing this demand, lenders (both banks and non-banks alike) are increasingly offering these loan products. Even lenders who have been focused traditionally on credit cards are now offering these closed-end installment...
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August 13, 2019
The insurance industry is awash with change, growth, and evolution. The catalysts are an increasingly consumer-driven market and insurance carriers’ need to improve profitability. The insurtech community is evolving in parallel with the industry in its aim to support this new, unchartered journey. You can’t turn your back lest you miss hearing about a new startup solution’s changes or...
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Samantha Chow
August 12, 2019
As a healthcare analyst, a health plan member, and occasionally a patient, I wear multiple hats. So part out of professional curiosity and part for personal interest, I probed around a number of health plans and their benefits administrators in the industry to see for myself what their member experience was like, beyond their marketing page. What I uncovered fell short of what I was hoping to...
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May 22, 2019
Consumer lenders are investing considerable resources to figure out how best to target prospective borrowers and provide them with the most efficient and enjoyable experience possible. To do this, these lenders reach consumers the moment they have a credit need with the right message, at the right time, and through the right communication channel. Once consumers become customers, the lender can...
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May 14, 2019
I love Zelle! In fact, I was one of Zelle’s earliest adopters in the days when it was clearXchange. In my opinion, being able to send payments to another person from my bank account using my mobile phone is the best invention since sliced bread and online banking (which eliminated the need to ever balance a checkbook again). Every time I need to pay someone, I try to use Zelle. And I really am a...
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April 24, 2019
At this year's RSAC, I sat down in 49 vendor briefings, each of which lasted 30 minutes, from Monday to Friday. So if you think, "Why should I believe Alissa when she tells me about the takeaways from this year's RSA?" Well ... in the memorable words of Bill Engvall, "Here's your sign." If the show floor at RSAC is in any way indicative of the overall trends we'll see in cybersecurity...
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Alissa Knight
April 23, 2019
For the most part, insurance carriers haven’t really viewed the claims process in a positive light, as it is complex (especially with a multiparty property and casualty claim), tedious (lots of data and fact gathering), and filled with suspicion (carriers thinking that policyholders could be trying to defraud them and policyholders thinking that carriers could be trying to pay less than what they...
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