In Q1 2008, Aite Group surveyed more than 40 technology vendors and billers that process more than 100,000 bills a month to assess the state of the biller
direct technology landscape in the United States. The biller direct channel is still a relatively emerging channel for consumers, but one that is experiencing a period of tremendous growth.
Only about 11% of consumer bill payments were made through that channel in the United States in 2007, but Aite Group forecasts that about 17% of consumer bill payments will be made through
the biller direct channel by 2010.
"The biller direct market continues to grow at a healthy rate in the United States, but remains highly fragmented," says
Gwenn Bézard, research director with Aite
Group and co-author of this report. "In the coming years, however, mergers and acquisitions should slow, driven by several factors, including the lack of appetite among billers for
consolidating their various biller direct vendors, and the simple fact that a number of biller direct solutions are already tucked into very large companies."
This 78-page Impact Report contains 32 figures and nine tables. Firms mentioned in the report include: Accenture, Alacriti, AliasWire, Amdocs, AVOLENT,
Bank of America, BearingPoint, BenefitFocus, BillMatrix (part of Fiserv), BNY Mellon/ClearTran, Cap Gemini, Cedardoc, ChargeSmart, CheckFree (part of Fiserv), ClairMail, ChoicePay, Convergys,
CSC's First Consulting Group, DST Output, EPSIIA (part of Fiserv), Fort Knox National, Harbor Payments, Infosys, Internet Transaction Solutions, iPay, JPMorgan, KUBRA, Mastercard, Mastersoft,
Metavante, MoneyGram, MShift, NCO, Online Resources, Oracle, ORCC, Payment Innovations, Pitney Bowes, PropertyBridge (part of MoneyGram), SAP, Striata, Telefonica, Transactis, TSYS, Utilitec,
Unisys, Verisign, Verizon, Visa ePay, Western Union, Xerox, and Yodlee.
Clients of Aite Group's Retail Banking service can download the report by clicking on the icon to the
right.
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